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Promotional Rules

Come and have some fun on the casino floor and participate in our exciting gaming promotions where you could stand a chance to win some fantastic prizes. Remember, you must be 18 years of age and over! The entry criteria, prizes that are up for grabs, as well as promotion rules may be different for each promotion. To view the rules related to each promotion, please refer to the relevant promotion tab alongside or enquire at the Guest Services Desk. Our hosts will be happy to assist you with any information.

If you would like to know more about our ongoing promotions, please visit the Guest Services Desk and either supply or update your details, so that we can keep you informed.

Promotional Rules - Update Your Details Competition:

  1. No person under 18 is allowed to gamble or participate in this promotion.
  2. Any person who has been issued with a Refusal of Entry order, or who is self-excluded, or who falls into the category of excluded persons, is expressly prohibited from participating in this promotion.
  3. This promotion is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the company or marketing service providers, or spouses, life partners, business partners or immediate family members.
  4. Emnotweni cardholders who update their details at the Customer Service Desk will receive a maximum of one draw entry per member.
  5. Entries cannot be purchased for cash, points or through any other form of consideration. Only points earned during the promotional period will be considered.
  6. Finalists and/or Prize winners will be selected by way of random draw. Draw times and dates; will be advertised through advertising mediums used for this promotion.
  7. The entry bins will open 2 hours prior to the first draw. Participants must activate their entry into the draw(s), on the day of the draw(s) prior to the actual draw(s) within the specified times during which the entry bins are open. The opening and closing times for the entry bins will be advertised through mediums used within the casino.
  8. Draw bins open at 4pm on the draw day.
  9. A register will be available at the Customer Service Desk on the day of the draws for the period between the opening and closing times of the Entry Bins before the actual draw, where a participant can register to still be acknowledged for the prize, should he/she decline to be present for that draw or when the prize winners are announced on that day.
  10. Participants must register to decline to be present at draws in person 2 hours before each Draw. No person shall be permitted to act on behalf of a participant to exercise this rule. Positive and acceptable form of identification must be presented by participants when completing this register.
  11. Prize winners who are present will be given 90 seconds to present themselves and must be in possession of evidence of the winning ticket and Emnotweni Rewards card belonging to the winner.  Positive and acceptable form of identification may be requested during verification.
  12. Should the prize winner not present themselves within 90 seconds, and there is no record of the prize winner declining the invitation to be present in the above mentioned register, a re-draw will take place.
  13. Should a prize winner who is eligible for a prize but who is not present as a result of declining an invite to be present for  the draw, the casino shall take all reasonable steps to contact the prize winner via the contact details provided in the register or otherwise readily available. In such circumstances the prize winner may within 15 days of the draw claim the prize.
  14. In instances where an eligible finalist is not present, due to declining the invitation to be present, random persons from the audience will be selected to act on behalf of these eligible finalists.
  15. Persons acting on behalf of eligible finalists must acknowledge that he or she is merely acting on behalf of eligible finalist and that he or she is not entitled to prizes and benefits awarded to finalist/s or prize winner/s.
  16. Prizes are not transferrable and cannot be exchanged for cash unless otherwise advertised. Prize winners must sign for receipt of prizes.
  17. All decisions are final and binding and no correspondence or appeals will be entered into.
  18. Any person transgressing the rules of this promotion will be disqualified.
  19. In the event of technical failure or damage to the device used for the promotional draw, irrespective of the cause, another suitable device or method will be used, at the sole discretion of Management.
  20. Every participant in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
  21. The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause or part thereof will be severed, and the remaining clauses shall remain in force.

Copies of these rules are available at the Emnotweni Customer Service Desk upon request and website www.emnotweni.co.za

Promotional Rules – Leap Year Draw:

  1. No person under 18 is allowed to gamble or participate in this promotion.
  2. Any person who has been issued with a Refusal of Entry order, or who is self-excluded, or who falls into the category of excluded persons, is expressly prohibited from participating in this promotion.
  3. This promotion is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the company or marketing service providers, or spouses, life partners, business partners or immediate family members.
  4. Emnotweni cardholders will receive a maximum of one draw entry per member.
  5. Entries cannot be purchased for cash, points or through any other form of consideration. Only points earned during the promotional period will be considered.
  6. Finalists and/or Prize winners will be selected by way of random draw. Draw times and dates; will be advertised through advertising mediums used for this promotion.
  7. The entry bins will open 2 hours prior to the first draw. Participants must activate their entry into the draw(s), on the day of the draw(s) prior to the actual draw(s) within the specified times during which the entry bins are open. The opening and closing times for the entry bins will be advertised through mediums used within the casino.
  8. Draw bins open at 4pm on the draw day.
  9. A register will be available at the Customer Service Desk on the day of the draws for the period between the opening and closing times of the Entry Bins before the actual draw, where a participant can register to still be acknowledged for the prize, should he/she decline to be present for that draw or when the prize winners are announced on that day.
  10. Participants must register to decline to be present at draws in person 2 hours before each Draw. No person shall be permitted to act on behalf of a participant to exercise this rule. Positive and acceptable form of identification must be presented by participants when completing this register.
  11. Prize winners who are present will be given 90 seconds to present themselves and must be in possession of evidence of the winning ticket and Emnotweni Rewards card belonging to the winner.  Positive and acceptable form of identification may be requested during verification.
  12. Should the prize winner not present themselves within 90 seconds, and there is no record of the prize winner declining the invitation to be present in the above mentioned register, a re-draw will take place.
  13. Should a prize winner who is eligible for a prize but who is not present as a result of declining an invite to be present for  the draw, the casino shall take all reasonable steps to contact the prize winner via the contact details provided in the register or otherwise readily available. In such circumstances the prize winner may within 15 days of the draw claim the prize.
  14. In instances where an eligible finalist is not present, due to declining the invitation to be present, random persons from the audience will be selected to act on behalf of these eligible finalists.
  15. Persons acting on behalf of eligible finalists must acknowledge that he or she is merely acting on behalf of eligible finalist and that he or she is not entitled to prizes and benefits awarded to finalist/s or prize winner/s.
  16. Prizes are not transferrable and cannot be exchanged for cash unless otherwise advertised. Prize winners must sign for receipt of prizes.
  17. All decisions are final and binding and no correspondence or appeals will be entered into.
  18. Any person transgressing the rules of this promotion will be disqualified.
  19. In the event of technical failure or damage to the device used for the promotional draw, irrespective of the cause, another suitable device or method will be used, at the sole discretion of Management.
  20. Every participant in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
  21. The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause or part thereof will be severed, and the remaining clauses shall remain in force.
  22. Copies of these rules are available at the Emnotweni Customer Service Desk upon request and website www.tsogosun.com.