Our doors are opening!
Last updated at 16h20, 28 June 2020
We were as excited as you were when we heard President Ramaphosa’s announcement about the re-opening of casinos. Now that the guidelines and limitations have been confirmed by government, we are ready to welcome our Rewards Members back!
Things will look a little different at our establishments as we ensure we adhere to government’s restrictions and the hygiene protocols that will ensure your safety. We will be required to limit our numbers – which could mean that, for now, your visits may have to be scheduled rather than spontaneous.
Our first and foremost priority is your safety and we are committed to taking every possible precaution to prevent the spread of COVID-19. With this in mind, we have implemented extensive measures to safeguard your wellbeing when you visit our complex, and we ask that you adhere to these. This information will be communicated in detail, and we’d like to encourage you to reach out to any of our employees for assistance if needed.
Because we like to go the extra mile for our guests, and to ensure that all our visitors are contactable should the need arise, only holders of a valid Rewards card will be able to visit us. If you are not already a Rewards Member, signing up at our property is quick, easy and free.
Message from Chris du Toit, CEO of Tsogo Sun Gaming:
Our recent TV commercials communicated the message: “We have to open… We have to entertain… It’s what we do!”. We are delighted to finally be able to reopen our casinos to you, our valued guests. We hope you are as excited as we are to entertain again!
For your safety, there will be measures, restrictions and limitations which will guide many aspects of our operation. We ask our guests to be patient when entering our properties, since screening processes at entrances will slow down access. Please also observe all social distancing requirements in respect of other patrons.
No stone has gone unturned in leveraging the collective knowledge, expertise and technology at our disposal to prepare our casinos for your return. Enjoy your leisure time with us!
Looking forward to seeing you soon.
Chris du Toit
For more information about our COVID-19 safety protocols, click here.