Make a Booking

Manage Your Reservations

South Africa

  • Johannesburg
  • Cape Town
  • Durban
  • Eastern Cape
  • Free State
  • Gauteng
  • KwaZulu-Natal
  • Limpopo
  • Mpumalanga
  • Northern Cape
  • Western Cape
  • North West

Rest of Africa

  • Kenya
  • Mozambique
  • Nigeria
  • Tanzania
  • Zambia

Middle East &
Indian Ocean

  • United Arab Emirates
  • Seychelles

Online Payment

Terms & Conditions

Book And Pay For Your Tsogo Sun Accommodation Online

Tsogo Sun offers guests the safe, secure and convenient option of booking and paying for your accommodation online. There are a number of online payment options available.

Online Payment Options

  1. Credit card - The credit card used to confirm and pay for a reservation is required to be presented on check-in at the hotel. An imprint of this card will be taken by the hotel on check-in, in order to prove the card was present.
  2. SunRands - Hotel rewards cardholders can redeem their SunRands  towards a free holiday as well as for meals and drinks at any Tsogo Sun hotel owned restaurant and bar.
  3. Combination Payment - Alternatively a combination of Credit Card and SunRands may be used.
  4. Direct Reservation - Now you can make your reservation direct with the hotel and pay for it online. Read more.

When paying for a direct reservation:

Please follow the easy steps below, if you made your reservation with one of our hotels and you have been referred to our website to pay:

  1. Select the “Manage your Reservations” tab on the Booking Engine (top right of the page)
  2. If you are a hotel rewards programme cardholder and are logged in, all bookings will automatically be retrieved. You can use the filter options to search for the specific booking if it is not visible on the first page.
  3. If you are not a hotel rewards programme cardholder or are not logged in, retrieve the reservation by entering the hotel confirmation number and the telephone number given when making the reservation in to the respective fields and click on “ Find Booking/s”. The booking will be displayed.
  4. In the reservation options, you will have a “Pay Now” option – click on this link
  5. Select the preferred payment type for the available options (Pay with Credit Card [or if you are a hotel rewards programme cardholder, Pay with SunRands {if you are on a redeemable rate and have sufficient SunRands}])
  6. The minimum amount required will automatically be entered in to the payment field. This cannot be reduced, but may be increased up to the total value of the stay, if this amount is higher than the minimum required.
  7. Once they payment has been processed, you will get an on screen confirmation showing the payment made. A copy if this confirmation will be emailed to you as well if an email address has been provided.