South Africa
  • Gauteng (Johannesburg & Surrounds)
  • KwaZulu-Natal (Durban)
  • Western Cape (Cape Town)
  • Eastern Cape
  • Mpumalanga
  • North West
  • Free State
  • Northern Cape
  • Limpopo
Rest of Africa
  • Nigeria
  • Mozambique
  • Kenya
  • Zambia
  • Tanzania
Middle East &
Indian Ocean
  • Seychelles
  • United Arab Emirates

Promotional Rules

Read The Rules and Enjoy The Benefits

Come and have some fun on the casino floor and participate in our exciting gaming promotions where you could stand a chance to win some fantastic prizes. Remember, you must be 18 years of age and over! The entry criteria, prizes that are up for grabs, as well as promotion rules may be different for each promotion. To view the rules related to each promotion, please refer to the relevant promotion tab alongside or enquire at the Guest Services Desk. Our hosts will be happy to assist you with any information.

If you would like to know more about our ongoing promotions, please visit the Guest Services Desk and either supply or update your details, so that we can keep you informed.

General Terms and Conditions

Parking Voucher

  • This voucher can only be used once
  • The use of this premises is at your own risk
  • This voucher cannot be exchanged for cash
  • You are entirely responsible for your own vehicle

Gaming Visits

  • A gaming visit is defined as Slots and/or Tables play that is recorded on the patron’s Rewards card once within a 24 hour period (from 08h00 to 08h00)

Movies @

  • This voucher excludes 3D films
  • This voucher is valid until the specified expiry date and cannot be extended
  • This voucher cannot be exchanged for cash
  • This voucher is not valid in the 1st week of a release date

Palazzo Hotel

  • This voucher is for a Palazzo night stay for two including breakfast at the Medeo Restaurant
  • This voucher is valid until the specified date on voucher and may not be extended there after(The following dates are excluded 24th, 25th, 26th, 31st December and the 14th of February )
  • Bookings subject to availability
  • This voucher is not transferable, may not be converted to cash and, if lost, will not be re-issued
  • For Reservations please contact reservations department on +27 11 367 4250 and quote the reference number on the Prizeletter and that you produce the original letter on arrival at the hotel, as copies will not be accepted
  • A R500 refundable deposit is required to be paid upon check in at the hotel

Southern Sun Montecasino

  1. This voucher is for a Southern Sun night stay for two including breakfast at the Punchinello's Restaurant.
  2. This voucher is valid until the specified date on voucher and may not be extended there after(The following dates are excluded 24th, 25th, 26th, 31st December and the 14th of February).
  3. Bookings subject to availability.
  4. This voucher is not transferable, may not be converted to cash and, if lost, will not be re-issued.
  5. For Reservations please contact reservations department on +27 11 367 4250 and quote the reference number on the Prizeletter and that you produce the original letter on arrival at the hotel, as copies will not be accepted.

Copies of these rules are available at the Guest Relations Desk