South Africa
  • Gauteng (Johannesburg & Surrounds)
  • KwaZulu-Natal (Durban)
  • Western Cape (Cape Town)
  • Eastern Cape
  • Mpumalanga
  • North West
  • Free State
  • Northern Cape
  • Limpopo
Rest of Africa
  • Nigeria
  • Mozambique
  • Kenya
  • Zambia
  • Tanzania
Middle East &
Indian Ocean
  • Seychelles
  • United Arab Emirates

Promotional Rules

Read The Rules and Enjoy The Benefits

Come and have some fun on the casino floor and participate in our exciting gaming promotions where you could stand a chance to win some fantastic prizes. Remember, you must be 18 years of age and over! The entry criteria, prizes that are up for grabs, as well as promotion rules may be different for each promotion. To view the rules related to each promotion, please refer to the relevant promotion tab alongside or enquire at the Guest Services Desk. Our hosts will be happy to assist you with any information.

If you would like to know more about our ongoing promotions, please visit the Guest Services Desk and either supply or update your details, so that we can keep you informed.

General Terms and Conditions

Non-Negotiable CHIP Redemption Rules

  • Winnings on bets made with Non-Negotiable chips will be paid out in cash chips
  • The value of the Non-Negotiable chips will be excluded as the Non-Negotiables have no cash-in value and will be forfeited after being paid
  • Losing Non-Negotiables will be treated as losing bets
  • Non-Negotiables played which result in neither a win nor loss will remain in play, dependent on the rules of the game, in some cases they may be returned to the player
  • In a situation where only half the bet is lost (surrenders on BJ or "O" on AR) a cash chip may be used to half the odd chip if needed
  • Non-Negotiables cannot be played on our TEXAS HOLD'EM Tables
  • Non-Negotiables cannot be cashed out

Parking Voucher

  • This voucher can only be used once
  • The use of this premises is at your own risk
  • This voucher cannot be exchanged for cash
  • You are entirely responsible for your own vehicle

Metropolis Lounge And Grill

  • In the event of the meal costing less than the voucher amount, no change will be given
  • This voucher is valid for a year from date of issue
  • Gratuity is not included in the stipulated amount and is payable at the discretion of the guest
  • This voucher may not be redeemed for cash

Movies @

  • This voucher excludes 3D films
  • This voucher is valid until the specified expiry date and cannot be extended
  • This voucher cannot be exchanged for cash
  • This voucher is not valid in the 1st week of a release date

San Marina

  • This voucher is valid for San Marina Montecasino only
  • This voucher is valid until the specified expiry date and cannot be extended

Palazzo Hotel

  • This voucher is for a Palazzo night stay for two including breakfast at the Medeo Restaurant
  • This voucher is valid until the specified date on voucher and may not be extended there after(The following dates are excluded 24th, 25th, 26th, 31st December and the 14th of February )
  • Bookings subject to availability
  • This voucher is not transferable, may not be converted to cash and, if lost, will not be re-issued
  • For Reservations please contact reservations department on +27 11 367 4250 and quote the reference number on the Prizeletter and that you produce the original letter on arrival at the hotel, as copies will not be accepted
  • A R 500 refundable deposit is required to be paid upon check in at the hotel

Southern Sun Montecasino

  • This voucher is for a Southern Sun night stay for two including breakfast at the Punchinello's Restaurant
  • This voucher is valid until the specified date on voucher and may not be extended there after(The following dates are excluded 24th, 25th, 26th, 31st December and the 14th of February)
  • Bookings subject to availability
  • This voucher is not transferable, may not be converted to cash and, if lost, will not be re-issued
  • For Reservations please contact reservations department on +27 11 367 4250 and quote the reference number on the Prizeletter and that you produce the original letter on arrival at the hotel, as copies will not be accepted

Copies of these rules are available at the Customer Service Desk