Southern Sun Resorts Timeshare
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You can bank your unit with SunSwop and do an exchange at a later stage or immediately. As a Southern Sun Resorts timeshare Owner, you are automatically a member of SunSwop, an exclusive exchange facility developed owned and managed by Tsogo Sun Hotels. Not only does this allow you access to the Southern Sun Resorts portfolio, but with our RCI affiliation, you can choose from thousands of properties around the world.
To find out more about holiday destinations and exchange opportunities, please contact SunSwop on +27 11 258 1400, or Email: email@example.com
Another option available is the Rental Pool. If you are unable to use the week you own and you do not wish to exchange it for another period, you have the option of placing your week in the Resort Rental Pool.
All weeks placed in the Resort Rental Pool share the proceeds of the rentals received for that specific week less an administration fee. If you wish to make use of the Rental Pool service, kindly contact the Central Levy Office in writing, a minimum of 90 days in advance of the week you own. In addition, ensure that the Central Levy Office confirms your request in writing. Don’t forget, your levy must be paid before the week can be placed in the Rental Pool.
You may also give your week to a friend or rent it out privately. In this case, kindly notify the Southern Sun Resorts Central Administration Office in writing with the name, address, and telephone number of the people to whom you have given or rented your accommodation. Alternatively, this can be done online. The people with whom you have made this arrangement are also required to present a Guest Certificate from yourself upon arrival at the Resort. Please note that you may not rent out an exchange week.
As the registered Owner, you are responsible for the payment of your annual levy, irrespective of how you utilise your week. Levies are payable 90 days prior to occupation if you wish to occupy your timeshare week or to place your week in the Resort Rental Pool.
However, should you choose to deposit your week, levies must be paid prior to your unit being released by the Central Levy Office to SunSwop. Similarly, private arrangement confirmations can only be confirmed once the levy has been paid. Please contact the Central Levy Office for assistance in this regard.
If you wish to deposit next year’s week, a levy payment based on the current levy is payable before the deposit can be confirmed. Kindly request a Pro Forma invoice from the Central Levy Office. Any shortfall in the levy will be due when the levy statement for the following year is issued.
For further information on the Rental pool, Levy accounts and Resort facilities, contact the Central Office on +27 31 575 5280.
Should you wish to update your personal information, pay your levy, or view your account, please access our Member self-service portal.
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If you need further information, our experienced consultants are only a telephone call away. We look forward to hearing from you. For more information or any unanswered questions, visit our FAQ page.