Services & Amenities
Style & Substance at Our 5-Star Sandton Hotel
Sandton Sun’s reputation as a leading 5-star hotel in Sandton goes beyond its best-in-class position and luxury accommodation choices. Sandton Sun services and amenities provide style and substance for a Sandton stay that is as good looking as it is productive, relaxing and convenient. From luxury chauffeur services to pillow choices and from 3-hour dry cleaning to car washing while you shop; take a look at our 5-star Sandton hotel’s services & amenities directory.
Comfortable and close to the Business Suites, the Library Lounge is an ideal venue to engage in business talks, negotiations and close deals.
On the 6th floor of the hotel in an outside lawn-covered rooftop area, our summer-loving circular pool is a little splash of blue in the city. Refreshingly not heated and perfect for dips during the warm summer months, the pool is exclusive to hotel residents only.
Private changing rooms are available, and towels are provided as well as sun loungers under sun umbrellas.
Style & Substance
Order drinks and snacks from the San Deck menu and make it a morning, afternoon or full day of poolside lounging. Suntan vibes, Sandton views and Sundowners.
High-speed WiFi can be enjoyed throughout the Sandton Sun hotel including event spaces and guest accommodations. A complimentary 750MB is provided to all guests. Upgrade to upcapped WiFi per day when you sign up for the free Tsogo Sun Hotels Rewards programme. Rewards members not only benefit from increased data, but also savings on room rates and meals. Find out more.
How to Get Online
- Our hotel WiFi is provided by AlwaysOn
- Select the AlwaysOn network
- Follow the prompts after loading a browser page
- You will be given a personal login code with your room keycard
If you require any assistance do not hesitate to call the Front Desk.
Terms and conditions apply.
Wellness & Leisure – spend the day beside the pool, keep your gym routine even while you’re travelling in our 24-hour fitness centre, or discover Sandton serenity at the Spa with a selection of beauty, massage and healing therapies designed as an antidote for city life.
Business Services – Sandton Sun is built on business at the centre of a major African financial hub. A full range of business-friendly amenities including our Business Suite, in-room workspaces, meeting and conference rooms, and high-speed WiFi are complemented by our Concierge and Business Suite team who can facilitate or make arrangements for a full range of business support services.
Faith and Culture – let us know before you arrive if we can make your stay more comfortable and in keeping with your faith or culture. Whether you would like any religious books placed in your room, your mini-bar cleared of alcohol, the addition of a prayer mat, or anything else we are happy to assist.
Forgotten Amenities - talk to guest relations about those ‘forgotten to pack’ items. From a toothbrush to shaving cream, we’ll help you out. Whenever we are unable to provide you something our concierge team will help you find what you need.
In-Room Dining - dining at Sandton Sun is part of the experience, and food quality is assured whether you choose to join us at San or prefer in-room dining. Romantic dinner for two or midnight snack, our in-room dining options includes a 24-hour menu of gourmet and comfort food for every taste.
Pillow Menu – a hotel experience is only as good as the sleep you enjoy. Every Sandton Sun room comes with latex-foam and feather pillow options as standard as well as beds and linen designed for sleep comfort. An additional pillow menu includes hypoallergenic and other pillow choices.
Shopping & Dining – directly connected to the Sandton City shopping mall at the end of the luxury brand Diamond Walk, there is no hotel in Sandton better positioned for high-end shopping. The close proximity to Nelson Mandela Square and some of Johannesburg’s top restaurants compliments our award winning in-house San Restaurant, Bar and Deck.
Solo Female Travel – Sandton Sun welcomes female travellers and has a range of complimentary services to ensure an especially relaxed stay in Johannesburg. The hotel is located in a safe and secure area of Sandton directly connected via a skywalk to Sandton Convention Centre and within the Sandton City shopping mall. If you have dietary or portion-size preferences our chef will be happy to assist and our concierge team will be able to arrange in-room hair or makeup stylists.*
Laundry & Dry Cleaning
Because sometimes every-second counts, Sandton Sun can speed things up when you need it. If same day garment cleaning or dry cleaning isn’t fast enough then we also offer a 3 hour dry cleaning and laundry service as well as 1 hour garment pressing service. Meaning you can make that meeting on time, and looking your best.
Adding to your stress-free stay at Sandton Sun, parking is provided on-site at a small fee of R40 per day (this can be added to your hotel room account). Parking is under cover and securely monitored 24-hours a day. Sandton Sun’s central location makes it easy to park and then walk to Sandton City, Nelson Mandela Square, the Gautrain and Sandton Convention Centre. Sandton Sun offers the option of valet parking and can arrange car cleaning* to ensure your car looks the part.
Car Hire, Airport Transfers & Chauffeur Services
Sandton Sun offers a deluxe fleet of chauffeur driven Mercedes-Benz vehicles, exclusively available to hotel residents.* For guests needing the convenience of a car during their stay, concierge team is also able to arrange car hire with preferred suppliers and hotel drop off and collection. Our complimentary Gautrain station shuttle service makes it easy to get to and from the Gautrain and its connecting stations, but for guests who prefer, the hotel is able to arrange airport transfer services.
Family & Baby
If you are travelling with children, let us know how we can help make your stay more relaxing. From babysitting (arranged with 24-hour notice) to a cot in your room and from a bottle warmer to baby food prepared in our award-winning kitchen, our 5-star service is for the whole family. We can provide:
- Baby cots*
- Baby bath*
- Non-slip bathmat*
- Bottle warmer*
- Child’s toilet seat*
- Bottle sterilizer*
- Baby bibs
- Baby gowns*
- Baby hooded towels*
- Baby amenities
- Baby chair harness*
- Baby-sitting on request
- Complimentary daily morning local newspaper
- Shoe shine service
- Full Concierge Service
- Disability Friendly
- Doctor / Dentist on call (24 hours)
- Same day or express (3 hour) dry cleaning*
- Same day or express (3 hour) laundry and valet service*
- Express Check-In
- Business Suite with VIP Check-In
- Child and baby care amenities
- Car hire *
- Pillow menus
- Spa and wellness amenities
- Late check-out available on request
- Theatre, restaurant and tour reservations
- Chauffeur Services*
- Courier, facsimile and postal services
- PC / printer and photocopiers
- Wireless Internet Access
*Some services incur a fee. Please enquire when using any services about any charges. Service offerings are subject to change.