South Africa
  • Gauteng (Johannesburg & Surrounds)
  • KwaZulu-Natal (Durban)
  • Western Cape (Cape Town)
  • Eastern Cape
  • Mpumalanga
  • North West
  • Free State
  • Northern Cape
  • Limpopo
Rest of Africa
  • Nigeria
  • Mozambique
  • Zambia
  • Tanzania
Middle East &
Indian Ocean
  • Seychelles
  • United Arab Emirates

Rewards members enjoy
Uncapped complimentary wifi when staying at participating hotels
African inspired massages
wind down
Tranquil gardens

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5 Star Service For Business & Leisure

Surpassing Your Expectations

Guests at the 5 star Palazzo hotel in Johannesburg can enjoy a number of services and amenities to enhance their stay. These include 750mb of complimentary high-speed WiFi per room daily, a well-appointed business centre, a state-of-the-art fitness centre, Mangwanani Boutique Spa and convenient access to the Montecasino Entertainment Complex which offers a host of restaurants and bars, theatre, movies, a casino, the Montecasino Bird Gardens and a host of other entertainment options.

Some services or amenities may not be available on the hotel premises and may incur additional costs for the guests own account. Please view the available services and amenities in the table below.

Business Centre

Our well appointed business centre is equipped with computer stations, internet access, printing and photocopying facilities.

Fitness Centre

At The Palazzo we want to make it easy for you to stay in shape and keep up a healthy routine. Whether you like to work up a sweat to start your day right, burn off some calories or wind down after a day of meetings – we can help.

This state-of-the-art fitness centre is available 24 hours at no cost to guests of The Palazzo. Refreshments and towels are provided and headphones are available for TV screens.


Complimentary high-speed WiFi internet access per room, per day. Enjoy effortless access and great connectivity during your stay at our 5 star hotel in Fourways Johannesburg. Guests receive a complimentary dedicated 750 MB per day.

Rewards members enjoy complimentary, uncapped WiFi for up to 5 devices per room. If you are not yet a member, sign up now!

Terms and conditions apply. 

Hotel Services

  • Airport handling service (additional costs)
  • Baby cots on request
  • Baby-sitting facility on request
  • Car Rental
  • Coffee machine - in room
  • Concierge
  • Complimentary local daily newspaper
  • Disability friendly
  • Doctor / Dentist on Call (24 hours)
  • Dry Cleaning (next day)
  • Guest Relations
  • Gym
  • Highchairs on request
  • Late check-out available on request
  • Laundry / Valet
  • Outdoor Pool
  • Pets - only guide dogs permitted on request
  • Restaurants
  • Safety Deposit Box
  • Secure Undercover Parking (charge)
  • Shoe Shine
  • Shuttle Service (on request)
  • Theatre, restaurant and tour reservations

Tsogo Hotel Rewards members can use their available SunRands towards payment for parking.

Business Services

  • 2 Boardrooms
  • Courier Service
  • Facsimile Services
  • Full Business Centre with Internet Connectivity
  • Limited Secretarial Service
  • Mail & Postal Services
  • PC / Printer Services
  • Photocopiers
  • Wireless Internet Access

Nearby Facilities

  • Golf Courses
  • Hairdresser
  • Shopping Mall
  • Restaurants

The Palazzo Fact Sheet
The Deluxe Portfolio