South Africa
  • Gauteng (Johannesburg & Surrounds)
  • KwaZulu-Natal (Durban)
  • Western Cape (Cape Town)
  • Eastern Cape
  • Mpumalanga
  • North West
  • Free State
  • Northern Cape
  • Limpopo
Rest of Africa
  • Nigeria
  • Mozambique
  • Kenya
  • Zambia
  • Tanzania
Middle East &
Indian Ocean
  • Seychelles
  • United Arab Emirates

Rewards members enjoy
Uncapped complimentary wifi when staying at participating hotels
African inspired massages
wind down
Tranquil gardens

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Manage Your Reservations

5 Star Service For Business & Leisure

Surpassing Your Expectations

Guests at the 5 star Palazzo hotel in Johannesburg can enjoy a number of services and amenities to enhance their stay. These include 750mb of complimentary high-speed WiFi per room daily, a well-appointed business centre, a state-of-the-art fitness centre, Mangwanani Boutique Spa and convenient access to the Montecasino Entertainment Complex which offers a host of restaurants and bars, theatre, movies, a casino, the Montecasino Bird Gardens and a host of other entertainment options.

Some services or amenities may not be available on the hotel premises and may incur additional costs for the guests own account. Please view the available services and amenities in the table below.

Hotel Services

  • Airport handling service (additional costs)
  • Baby cots on request
  • Baby-sitting facility on request
  • Car Rental
  • Coffee machine - in room
  • Concierge
  • Complimentary local daily newspaper
  • Disability friendly
  • Doctor / Dentist on Call (24 hours)
  • Dry Cleaning (next day)
  • Guest Relations
  • Gym
  • Highchairs on request
  • Late check-out available on request
  • Laundry / Valet
  • Outdoor Pool
  • Pets - only guide dogs permitted on request
  • Restaurants
  • Safety Deposit Box
  • Secure Undercover Parking (charge)
  • Shoe Shine
  • Shuttle Service (on request)
  • Theatre, restaurant and tour reservations

Tsogo Hotel Rewards members can use their available SunRands towards payment for parking.

Business Services

  • 2 Boardrooms
  • Courier Service
  • Facsimile Services
  • Full Business Centre with Internet Connectivity
  • Limited Secretarial Service
  • Mail & Postal Services
  • PC / Printer Services
  • Photocopiers
  • Wireless Internet Access

Nearby Facilities

  • Golf Courses
  • Hairdresser
  • Shopping Mall
  • Restaurants

The Palazzo Fact Sheet
The Deluxe Portfolio