1. All Tsogo Sun T&C’s apply and can be found here https://www.tsogosun.com/terms-and-conditions/
2. Only persons 18 years and older are permitted to become a Tsogo Rewards member and download the Tsogo Sun App.
3. Any person who is under the age of 18, or who has been issued with a Refusal of Entry order, or has self-excluded, or who falls into any category of excluded persons, is specifically prohibited from participating in this promotion.
4. This promotion is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the company or marketing service providers, or spouses, life partners, business partners or immediate family members.
5. Prizes are not transferrable to another member and cannot be exchanged.
6. Every participant in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
7. This promotion is exclusive to Tsogo Rewards members (“Participants”).
8. To be eligible for the 10x Bonus Play Multiplier, Movies@ draws, discounted drinks and online betting bonuses and draws, members must also be registered on the Tsogo Sun App.
9. Guests who wish to participate must download the Tsogo Sun App and register.
10. There may be a 24-hour delay between time of joining the Tsogo Rewards programme and the Tsogo Sun App in order to benefit from this promotion.

1. A 35% discount is available to all Tsogo Rewards members for booking made and paid for between 24 and 30 November 2025.
2. Applies to Tsogo Rewards members only. There may be a 24-hour delay between the time of joining the Tsogo Rewards programme or registering on the Tsogo Sun App and being able to use the discount upon booking.
3. The discount cannot be combined with Tsogo Rewards tier based benefits, any other discount, voucher, special offer or promotion, including but not limited to pensioner discounts.
4. The discount cannot be sold or transferred.
5. Discounts are valid for stays between 24 November 2025 and 31 March 2026.
6. A minimum length of stay of two nights will apply.
7. Limited room nights are available for this promotion and are subject to availability.
8. Discounts apply to the Best Available Rate per standard room, per room night. Surcharges apply to other room types.
9. Rates include breakfast.
10. Rates are nett and non-commissionable.
11. Rates include Value Added Tax but exclude Tourism Levy charge per room, per night.
12. This promotion is not applicable to the Palazzo, Hotel Perte and Gold Reef Casino Hotel.
13. Gold Reef City Theme Park is only operational on Thursday – Sunday, trading hours vary during school holidays.
14. Rates are applicable for bookings of up to 2 rooms and are not available to for group and conference bookings.
15. Tsogo Rewards member can earn and redeem on these rates.
16. No further Tsogo Rewards Programme member discounts will apply.
17. Offer is available to the South African domestic leisure market and SADC countries only.
18. Check-in time is from 14h00, check-out time is 11h00, early check-in is only available subject to availability.
19. Rates are subject to change without prior notification.
20. Standard Tsogo Sun Hotels terms and conditions apply.
21. A non-refundable deposit of 100% required at time of reservation.
22. Reservations not secured within 24 hours of the reservation being made will be released automatically without prior notification.
23. Reservations can be changed up to 7 days prior to arrival, there after full cancellation fee will apply.
24. Reservation date changes are subject to availability.
25. Rates are subject to peak periods and, as such, may not be available at certain times or over certain dates. All rates are subject to availability at the time of booking.

1. The Bonus Play Multiplier applies to all Tsogo Rewards members who have downloaded and registered on the Tsogo Sun App before 07:59 on 28 November 2025.
2. The Bonus Play Multiplier will multiply all slots and tables play by 10, for the play sessions that started and ended between 08:00 and 23:59 from 28 to 30 November 2025.
3. The Bonus Play Multiplier applies to bonus pots only.  This means your pots will be filling 10 times faster.  Filled pots can be redeemed for +Play.
4. Only persons 18 years and older are permitted to become a Tsogo Rewards member and download the Tsogo Sun App.
5. The 10X Bonus Play Multiplier is only applicable to Bonus Play on the Tsogo Sun App.
6. Only casino play earned after registering on the Tsogo Sun App will qualify for the multiplier, within the promotional period specified.
7. Multiplied Bonus Play will show on the Tsogo Sun App in the Bonus Suite: Bonus Play section once your gaming session is completed.
8. Filled pots can be redeemed for +Play only and cannot be transferred to other players.
9. Filled pots expire after 3 months of earning them, expired pots are forfeited.
10. +Play expires after 365 days.
11. The +Play vouchers for tables are redeemable at Cash Desk for non-negotiable chips. Proof of identity and Tsogo Rewards membership card is required.
12. The +Play voucher is neither transferable nor shall it be replaced if it is lost or stolen.
13. Misuse or abuse of this offer may result in termination of the offer without notice.

Download the Tsogo Sun App and Register with Tsogo Rewards.

1. This draw is exclusive to movies@ cinemas at the following Tsogo Sun destinations:  Montecasino, Gold Reef City, Silverstar, Hemingways and The Ridge.
2. Only Tsogo Rewards members who are registered on the Tsogo Sun App, may participate in the draw.
3. Movie tickets purchase between 28 and 30 November 2025 is eligible to be entered into the draw.
4. Movie tickets must be placed into the draw bins provided at the confectionary counters.
5. Lost or stolen tickets will not be replaced.
6. movies@ terms and conditions apply.
7. Draws will be conducted at each Tsogo Sun destination manually during the first week of December 2025.
8. Winners will be advised telephonically and may collect their prize within two weeks of being notified of their prize.
9. The prize winners must sign for their prize on collection at the relevant Tsogo Sun destination.
10. Only one winner per destination will be selected.
11. Participants can only win once.
12. Prize includes a hamper with merchandise valued at R3000 and 8 complimentary movie tickets.
13. The complementary movie tickets expire at the end of January 2026.
14. All decisions are final and binding and no correspondence or appeals will be entered into.
15. Prizes are non transferable and cannot be exchanged.
16. Any person transgressing the rules of the promotion will be disqualified.
17. Every participant in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
18. The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause or part thereof will be severed, and the remaining clauses shall remain in force.

TSOGO REWARDS BLACK FRIDAY – ONLINE CASINO AND SPORTS BONUS

Promotional Period: 28 November 2025 to 1 December 2025

Online Bonus offer:

• Offer is exclusive to Tsogo Sun App members.
• Play online at playTSOGO online or Bet.co.za on Black Friday (Friday, 28 November 2025) to receive a bonus according to your Tsogo Rewards Tier up to R3 000!

• Ace Tier – R3 000
• King Tier – R1 000
• Queen Tier – R500
• Jack Tier – R200
• 10 Tier – R100

Exclusive Black Friday Draw

• Offer is exclusive to Tsogo Sun App members.
• All qualifying online players will earn 1 draw entry for every R50 made deposit during the promotional period.
• Draw ticket earning period: From 28 November at 00h01 until 1 December at 23h59
• An electronic draw will be conducted on Tuesday, 2 December
• 4 draw winners will walk away with their share of R20 000 in Cash (R5 000 each).

TERMS & CONDITIONS 

Casino Bonus

1. Offer is exclusive to Tsogo Sun App members.
2. All active online account holders on Black Friday (Friday, 28 November 2025) will receive a bonus according to their Tsogo Rewards Tier.

1. The Bonus offers will be loaded directly on the preferred account between playTSOGO and Bet.co.za accounts (if a player is active on both platforms) on 1 December 2025.

4. Existing Tsogo Sun Rewards members, within the promotional period only, are eligible to participate in the advertised promotion. 
5. The Bonus can be claimed once per player during the promotional period. 
6. The maximum bonus claimable is as follows per tier:
   • Ace Tier – R3 000
   • King Tier – R1 000
   • Queen Tier – R500
   • Jack Tier – R200
   • 10 Tier – R100
7. The Bonus must be wagered on these selected Slots games ONLY: playTSOGO – Waves of Poseidon; Gates of Hades; Sweet Bonanza Super Scatter; Big Bass Boxing; Club Tropicana Happy Hour; 40 Burning Hot; 40 Lucky King; 5 Treasures; Jin Ji Bao XI Endless Treasure; Dancing Drums Explosion; Gold Trio; Piggies and the Bank; Hit Bar Gold; 777 Strike, Cash Volt, Gold Gold Gold 5000, Oldskool Spin 81, Bonzai Spins and Wild Joker Stacks.co.za; Gonzo’s Quest Megaways, 5 Treasures, Jin Ji Bao XI Endless Treasure, Dancing Drums Explosion, 777 Strike and Cash Volt.

1. The Bonus must be wagered on these Tables games ONLY: playTSOGO – Lightning Roulette; XXXtreme Lightning Roulette; Mega Fire Blaze Roulette Live; Quantum Blackjack Live; First Person Blackjack and Lightning Dice. Bet.co.za – Lightning Roulette; XXXtreme Lightning Roulette and Lightning Dice.

9. This Bonus is valid for 2 days only from the date of issue and must be wagered within the promotional period after accepting. 
10. In order to withdraw the Bonus or its Bonus Pending Winnings, wagering requirement of thirty (30) times on the selected slot games applies.
11. If a withdrawal is requested before wagering has been met on any pending bonuses, the bonus amount plus any linked winnings will be voided from your account. 
12. Up to 100% of Slot wagers will count towards wagering requirement fulfilment. 
13. Wagering contribution will vary on different game types played: Refer to table below for wagering contribution for each category.  

1. The following type of bets shall not count towards the wagering requirement: void/cancelled/bets, cashed out bets or bets placed with a bonus bet.
2. The Bonus is non-redeemable, any and all winnings will be place into your cash balance, and the bonus amount will be removed upon wagering completion.

Sports Bonus

1. Offer is exclusive to Tsogo Sun App members.

2. All active online account holders on Black Friday (Friday, 28 November 2025), with dominant play on Sports, will receive a bonus according to their Tsogo Rewards Tier.
3. The Bonus offers will be loaded directly on the preferred account between playTSOGO and Bet.co.za accounts (if a player is active on both platforms) on 1 December 2025.
4. Existing Tsogo Sun Rewards members within the promotional period only, are eligible to participate in the advertised promotion. 
5. The Bonus can be claimed once per player during the promotional period. 
6. The maximum bonus claimable is as follows:
   • Ace Tier – R3 000 Sports Bonus
   • King Tier – R1 000 Sports Bonus
   • Queen Tier – R500 Sports Bonus
   • Jack Tier – R200 Sports Bonus
   • 10 Tier – R100 Sports Bonus

1. The bonus bet is valid for 48 hours upon date of credit and can be used across all sports.
2. Only the 1st settled bet (i.e. bets that result in a win/loss) will be considered, bets that have been cashed out or voided will not count towards the fulfilment of this promotion.
3. The maximum odds the bonus bet can be placed on is 2/1 or 3.0.
4. Only playTSOGO and Bet.co.za account holders qualify for this offer, and it is not transferable to any person.
5. The bonus bet is non-refundable and the bonus bet stake is not included in any winnings.
6. Only the real money winnings will be paid to Account where the bonus was loaded.
7. This offer may not be redeemed more than once and is limited to one per person, household address, telephone number, shared computer and shared IP.
8. Bets on boosted price will not be eligible.

Exclusive Black Friday Draw

1. Offer is exclusive to Tsogo Sun App members.
2. Draw entries will be allocated for each deposit made during the promotional period as follows:
3. Draw entries will be allocated for each R50 deposit made during the promotional, capped at a maximum of 2000 entries per person.

1. A share of R20 000 in cash prizes be awarded to 4 winners as follows:

1. Prize Winners will be selected by way of an electronic draw. Draw times and dates, and criteria to earn tickets will be advertised through advertising mediums used for this promotion.
2. Dates and times for the ticket entry earnings and draw dates and times as per the table below:

1. In the event of technical failure or damage to the device or online system used for the competition draw, irrespective of the cause, another suitable device or method will be used, at the sole discretion of Management.
2. Prizes will be paid out automatically in cash to the customer’s account within 48-hours after the promotion has ended.

RULES 

1. This promotion is only valid for playTSOGO and Bet.co.za account holders and cannot be used in conjunction with any other offer.    
2. Every entrant participating in the promotion shall be deemed to have acknowledged and accepted these rules by virtue of their participation.   
3. Any person who has been issued with a Refusal of entry order, or who is or who fall into the category of excluded persons, is expressly prohibited from participating in any playTSOGO or Bet.co.za promotional offers.   
4. NO person under 18 is allowed to participate in this promotion. 
5. Tsogo Sun is committed to protecting your privacy. By participating in this promotion, you agree to our data practices as set out in our Privacy Policy, and which can be viewed at https://www.tsogosungaming.com/privacy-policy/, and that:
   • that playTSOGO or Bet.co.za may collect and process your personal information for the purposes of the promotion,    
   • to receiving communication from playTSOGO or Bet.co.za’s sponsors and partners,    
   • to take part in reasonable post-event publicity and to the use of your name/s and photographs in such publicity, subject to the participant’s right to decline participation in any such promotional activities.    
6. This promotion is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by playTSOGO or Bet.co.za marketing service providers, or spouses, life partners, business partners or immediate family members of all the above.    
7. playTSOGO and Bet.co.za reserves the right to amend, cancel, reclaim or refuse any promotion or bonus, at its sole discretion, for any legitimate reason.    
8. In addition to these Rules, our General Terms and Conditions and our General Bonus Terms and Conditions apply.  
9. The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause will be severed, and the remaining clauses shall remain in force.  
10. Any person transgressing the rules of this promotion/offer will be disqualified. 
11. Any grievances and/or disputes will be handled in terms of playTSOGO or Bet.co.za’s internal dispute resolution processes. You may contact our customer service as indicated on the playTSOGO Website.  
12. playTSOGO and Bet.co.za will use its best efforts to resolve a reported matter promptly. To ensure that you are helped as quickly as possible, email support@playtsogo.co.za or call 010 600 7529.  If you disagree with the final decision in respect of your complaint and would like to escalate it, then you may email your written submission along with the final decision of playTSOGO and Bet.co.za to the Western Cape Gambling and Racing Board at complaints.compliance@WCGRB.co.za or to the Mpumalanga Economic Regular on 013 750 8000.