1. Only the Member in whose name the Tsogo Rewards Card has been issued or whose name has been used to register on the Tsogo Sun App, is entitled to use the Tsogo Rewards benefits and discounts associated with it.

2. The Bonus Play Multiplier will multiply all slots and tables play by 5, for the play sessions that started and ended between 08:00 and 23:59 on 1 November 2025.

   Only persons 18 years and older are permitted to become a Tsogo Rewards member and download the Tsogo Sun App.

3. The Bonus Play Multiplier is only applicable to Bonus Play on the Tsogo Sun App.

4. Only casino play earned after registering on the Tsogo Sun App will qualify for the multiplier, within the promotional period specified.

5. Multiplied Bonus Play will show on the Tsogo Sun App once your gaming session is completed.

6. Filled pots can be redeemed for +Play only and can’t be transferred to other players.

7. Filled pots expire after 3 months of earning them, expired pots are forfeited

8. +Play expires after 365 days.

9. The +Play vouchers for tables are redeemable at Cash Desk for Non-Negotiable Chips. Proof of identity & Tsogo Rewards membership card required.

10. The +Play voucher is neither transferable nor shall it be replaced if it is lost or stolen.

11. Misuse or abuse of this offer may result in termination of the offer without notice.

1. Patron must earn 1 gaming point through slots or tables to receive drink vouchers.

2. This offer is only available to members registered on the Tsogo Sun App before 07:59, 1 November 2025.

3. Eligible patrons will receive two (2) drink vouchers valued at R50 each (total R100).

4. Vouchers may be used for:
    a) Two individual drinks (one voucher per drink), or
    b) One drink valued up to R100 (both vouchers may be redeemed together).

5. Valid only on 1 November 2025, between 08:00 – 20:00.

6. Redeemable at gaming floor bars only (not restaurants) until 23:59.

7. No change will be given.

8. Includes soft drinks.

9. Each voucher is redeemable in a single transaction only.

10. Marco Polo is excluded from this promotion.

1. This voucher entitles the user to one (1) free medium -size popcorn & select soft drink per movie ticket purchased, up to a maximum of four (4) redemptions per voucher.

2. The voucher is valid for once-off use only and cannot be reused or split across multiple transactions.

3. To redeem, members must click “Claim Now” in the Tsogo Sun App and provide the OTP displayed to cinema staff.

4. The free popcorn offer is only valid for Tsogo Rewards members who downloaded and registered on the Tsogo Sun App before Saturday, 1  November 2025 at 07h59.

5. There may be a 24-hour delay between joining the Tsogo Rewards programme and receiving or being able to redeem this voucher.

6. The voucher is only valid for use on Saturday, 1 November 2025, during normal operating hours at participating movies@ cinemas located within Tsogo Sun properties.

7. The participating Tsogo Sun movies@ cinemas are Montecasino, Gold Reef City, Silverstar, Hemingways and The Ridge.

8. This offer is subject to availability and cannot be exchanged for cash or any other item.

Casino Bonus

1. Offer is exclusive to Tsogo Sun App members.
2. All active online account holders on Tsogo Rewards Day (Saturday, 1 November 2025) will receive a bonus according to their Tsogo Rewards Tier.
3. The Bonus offers will be loaded directly on the preferred account between playTSOGO and Bet.co.za accounts (if a player is active on both platforms) on 3 November 2025.

4. Existing Tsogo Sun Rewards members, within the promotional period only, are eligible to participate in the advertised promotion. 
5. The Bonus can be claimed once per player during the promotional period. 
6. The maximum bonus claimable is as follows:
   • Ace Tier – R3000
   • King Tier – R1000
   • Queen Tier – R500
   • Jack Tier – R200
   • 10 Tier – R100
7. The Bonus must be wagered on these selected Slot games ONLY: Waves of Poseidon; Gates of Hades; Sweet Bonanza Super Scatter; Big Bass Boxing; Club Tropicana Happy Hour; 40 Burning Hot; 40 Lucky King; 5 Treasures; Jin Ji Bao XI Endless Treasure; Dancing Drums Explosion; Gold Trio; Piggies and the Bank; Hit Bar Gold; 777 Strike, Cash Volt, Gold Gold Gold 5000, Oldskool Spin 81, Bonzai Spins and Wild Joker Stacks. The Bonus must be wagered on these Tables games ONLY: Lightning Roulette; XXXtreme Lightning Roulette; Mega Fire Blaze Roulette Live; Quantum Blackjack Live; First Person Blackjack and Lightning Dice ONLY.

8. This Bonus is valid for 2 days only from the date of issue and must be wagered within the promotional period after accepting. 
9.  The maximum winnings from the Bonus is R20,000.
10. In order to withdraw the Bonus or its Bonus Pending Winnings, wagering requirement of thirty (30) times on the selected slot games applies.
11. If a withdrawal is requested before wagering has been met on any pending bonuses, the bonus amount plus any linked winnings will be voided from your account. 
12. Up to 100% of Slot wagers will count towards wagering requirement fulfilment. 
13. Wagering contribution will vary on different game types played: Refer to table below for wagering contribution for each category.  

1. The following type of bets shall not count towards the wagering requirement: void/cancelled/bets, cashed out bets or bets placed with a bonus bet.
2. The Bonus is non-redeemable, any and all winnings will be place into your cash balance, and the bonus amount will be removed upon wagering completion.

Sports Bonus

1. Offer is exclusive to Tsogo Sun App members.

2. All active online account holders on Tsogo Rewards Day (Saturday, 1 November 2025) will receive a bonus according to the Tsogo Rewards Tier.
3. The Bonus offers will be loaded directly on the preferred account between playTSOGO and Bet.co.za accounts (if a player is active on both platforms) on 3 November 2025.
4. Existing Tsogo Sun Rewards members within the promotional period only, are eligible to participate in the advertised promotion. 
5. The Bonus can be claimed once per player during the promotional period. 
6. The maximum bonus claimable is as follows:

   Ace Tier – R3000 Sports Bonus

   King Tier – R1000 Sports Bonus

   Queen Tier – R500 Sports Bonus

   Jack Tier – R200 Sports Bonus

   10 Tier – R100 Sports Bonus

7. The bonus bet is valid for 48 hours upon date of credit and can be used across all sports.

    

8. Only the 1st settled bet (i.e. bets that result in a win/loss) will be considered, bets that have been cashed out or voided will not count towards the fulfilment of this promotion.

    

9. The maximum odds the bonus bet can be placed on is 2/1 or 3.0.

    

10. Only playTSOGO and Bet.co.za account holders qualify for this offer, and it is not transferable to any person.

     

11. The bonus bet is non-refundable and the bonus bet stake is not included in any winnings.

     

12. Only the real money winnings will be paid to Account where the bonus was loaded.

     

13. This offer may not be redeemed more than once and is limited to one per person, household address, telephone number, shared computer and shared IP.

     

14. Bets on boosted price will not be eligible.

RULES 

1. This promotion is only valid for playTSOGO and Bet.co.za account holders and cannot be used in conjunction with any other offer.    
2. Every entrant participating in the promotion shall be deemed to have acknowledged and accepted these rules by virtue of their participation.   
3. Any person who has been issued with a Refusal of entry order, or who is or who fall into the category of excluded persons, is expressly prohibited from participating in any playTSOGO or Bet.co.za promotional offers.   
4. NO person under 18 is allowed to participate in this promotion. 
5. Tsogo Sun is committed to protecting your privacy. By participating in this promotion, you agree to our data practices as set out in our Privacy Policy, and which can be viewed at https://www.tsogosungaming.com/privacy-policy/, and that:
   • that playTSOGO or Bet.co.za may collect and process your personal information for the purposes of the promotion,    
   • to receiving communication from playTSOGO or Bet.co.za’s sponsors and partners,    
   • to take part in reasonable post-event publicity and to the use of your name/s and photographs in such publicity, subject to the participant’s right to decline participation in any such promotional activities.    
6. This promotion is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by playTSOGO or Bet.co.za marketing service providers, or spouses, life partners, business partners or immediate family members of all the above.    
7. playTSOGO and Bet.co.za reserves the right to amend, cancel, reclaim or refuse any promotion or bonus, at its sole discretion, for any legitimate reason.    
8. In addition to these Rules, our General Terms and Conditions and our General Bonus Terms and Conditions apply.  
9. The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause will be severed, and the remaining clauses shall remain in force.  
10. Any person transgressing the rules of this promotion/offer will be disqualified. 
11. Any grievances and/or disputes will be handled in terms of playTSOGO or Bet.co.za’s internal dispute resolution processes. You may contact our customer service as indicated on the playTSOGO Website.  
12. playTSOGO and Bet.co.za will use its best efforts to resolve a reported matter promptly. To ensure that you are helped as quickly as possible, email support@playtsogo.co.za or call 010 600 7529.  If you disagree with the final decision in respect of your complaint and would like to escalate it, then you may email your written submission along with the final decision of playTSOGO to the Western Cape Gambling and Racing Board at betting@WCGRB.co.za or to the Mpumalanga Economic Regular on 013 750 8000.