Update Your Details

Update Your Details

Freshen Up Your Details & A Magical Stay At Club Mykonos Resort Could Be Yours!

Date & Time

23 October 2026 - 11 December 2026

location

Mykonos Casino - Tsogo Rewards Desk
Rewards Badges - 2025_Tsogo Rewards

Your Details deserve a refresh!

 

It’s time to UPDATE YOUR DETAILS at Mykonos Casino!

This exciting campaign is running from 23 October 2026 until 11 December 2026.

 

A magical stay at Club Mykonos Resort for 2 people, for 2 nights could be yours, together with other amazing prizes worth R16,000!

 

Simply visit our Tsogo Rewards Desk at Mykonos Casino from 23 October until 3 December 2026 and update your details, to qualify for an entry.

 

That’s right all you need to do is – keep your information fresh, accurate and up to date! and BOOM – you’ll be entered into the non-attendance draw taking place on Friday the 11th of December at 13h00!

 

Freshen up your details – it’s a winning habit!

We couldn’t make winning easier if we tried! You could be packing your bags sooner than you think!

 

What can I win?

Stand a chance of winning your share of R16,000 in Prizes ( including a 2 night stay, for 2 persons at the Club Mykonos resort, +Play prizes and Café Vigour and La Vita Spa Vouchers)

 

When can I win?

5 Winners will be announced at the non-attendance draw on 11 December 2026 at 13h00

 

Who Can Win?

ALL our Mykonos Tsogo Rewards Members regardless of status level!

 

How Can I Win?

Ways to earn entries for the campaign.

Our Mykonos Tsogo Rewards members need to update their details at the Tsogo Rewards Desk, to receive an entry into the non-attendance draw.

 

Patrons that update their details will include the following:

Current physical address and most recent cell phone number

Update existing email address details or add new e-mail address details

Most recent Identification

Flag interest codes

Opt in for communication

 

FICA required info:

– Updating customer profiles – PIP/PEP and Occupation

Source of Funds

 

When a patron updates their details, the Marketing Team will update the information on the Gamesmart system and Customer preference system.

 

The updated information (recent cell phone number and identification) will also ensure that they there are no multiple profiles on our system.

 

Please note that there will be an Excel control sheet that the Marketing team will update daily with the name, surname, contact details and membership number of patrons that update their details. There will also be a comment section on the control sheet to prove why the patron has received an entry into the non-attendance draw.

 

A patron is allowed to have a maximum of two entries for the period.

 

Our patrons will have from 23 October until 3 December 2026 at 24h00, to qualify for the campaign.

 

On 4 December 2026, all qualifiers details (on the Excel control sheet) will be uploaded on the CRM system, for our patrons to redeem their entry (ticket) at the eHost.

 

Qualifiers will receive an SMS to collect their entry at the eHost from 4 December 2026 until 11h00 on 11 December 2026.

 

Qualifiers must enter their entries into the tombola.

 

Non-Attendance draw – 11 December 2026

The non-attendance draw will take place on 11 December 2026 at 13h00.

Qualifiers with entries in the tombola (draw bin) don’t have to be present at the non-attendance draw on 11 December 2026 at 13h00.

Tickets (5 winners) will be manually drawn from the tombola by a marketing representative, with an independent auditor present to oversee the non-attendance draw.

The 1st selected winner will receive the lowest amount and the 5th selected winner, the highest amount.

Winners will be contacted telephonically and will receive an SMS to collect their prizes at Mykonos Casino.

Prizes are to be collected and signed for receipt thereof by the relevant prize winners, within 15 days from the date of the draw at Mykonos Casino.

 

Breakdown of the prizes:

 

Winners Prize up for grabs
1st Selected winner R500 La Vita Spa Vouchers and R300 Café Vigour Voucher and R500 +Play
2nd Selected Winner R2,000 +Play and R300 Café Vigour Voucher
3rd Selected Winner R2,500 +Play and R300 Café Vigour Voucher
4th Selected Winner R3,000 +Play and R300 Café Vigour Voucher
5th Selected Winner Accommodation offer for 2 people at the Club Mykonos Resort worth R6,000 and R300 Café Vigour voucher
Total R16,000 in Prizes up for grabs on 11 December

 

It’s time to UPDATE YOUR DETAILS at Mykonos Casino!

Stay fresh, stay updated!

  1. The UPDATE YOUR DETAILS campaign is exclusive to Mykonos Tsogo Rewards members and will be running from 23 October 2026 until 11 December 2026, with a share of R16,000 in prizes up for grabs.
  2. No person under the age of 18 is allowed to gamble or participate in the UPDATE YOUR DETAILS campaign.
  3. Any person who has been issued with a Refusal of Entry order, or who is self-excluded, or who falls into the category of excluded persons, is expressly prohibited from participating in this campaign.
  4. This UPDATE YOUR DETAILS campaign is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the company or marketing service providers, or spouses, life partners, business partners or immediate family members.
  5. Entry mechanics over the period:
    • Our Mykonos Tsogo Rewards members need to update their details at the Tsogo Rewards Desk, in order to receive a draw entry.
    • Patrons that update their details will include the following:
  • Current physical address and most recent cell phone number
  • Update existing email address details or add new e-mail address details
  • Most recent Identification
  • Flag interest codes
  • Opt in for communication
  • FICA required info:
  • – Updating customer profiles – PIP/PEP and Occupation
  • Source of Funds
  • When a patron updates their details, the Marketing Team will update the information on the Gamesmart system and Customer preference system.
  • The updated information (recent cell phone number and identification) will also ensure that there are no multiple profiles on our system.
  • Please note that there will be an Excel control sheet that the Marketing team will update daily with the name, surname, contact details and membership number of patrons who have updated their details. There will also be a comment section on the control sheet to prove why the patron has received an entry into the non-attendance draw.
  • Our patrons will have from 23 October until 3 December 2026 at 24h00, to qualify for the campaign.
  • A patron is allowed to have a maximum of two entries for the period.
  • On 4 December 2026, all qualifiers details will be uploaded on the CRM system, for our patrons to redeem their draw entry at the eHost.
  • Qualifiers will receive an SMS to collect their draw entry at the eHost from 4 December 2026 until 11h00 on 11 December 2026.
  • Qualifiers must enter their entries into the tombola.
  1. Mykonos Tsogo Rewards Members can activate their entries from 4 December 2026 until 11 December 2026 at the eHost.
  2. Guests with entries in the tombola (draw bin) don’t have to be present at the non-attendance draw on 11 December 2026 at 13h00.
  3. Tickets (5 winners) will be manually drawn from the tombola by a marketing representative, with an independent auditor present to oversee the non-attendance draw.
  4. The 1st selected winner will receive the lowest amount and the 5th selected winner, the highest amount.
  5. Winners will be contacted telephonically and will receive an SMS to collect their prizes at Mykonos Casino.
  6. Prizes are to be collected and signed for receipt thereof by the relevant prize winners, within 15 days from the date of the draw at Mykonos Casino.
  7. All decisions of Mykonos Casino will be final and binding and no correspondence or appeals will be entered into.
  8. Prizes are not transferrable and cannot be exchanged.
  9. The +Play prizes can be redeemed at the Cash Desk Department of Mykonos Casino and the Food and Beverage vouchers at the Café Vigour diner at Mykonos Casino. The winner of the accommodation prize needs to contact us the casino with the proposed date in order to confirm with the Club Mykonos resort
  10. The Accommodation prize excludes public holidays, school holidays, and special days and is subject to availability and is ONLY for two people, for two nights.
  11. The Accommodation prize is only available from 13 January 2027 until 13 April 2027.
  12. The Accommodation prize is for two people only, for two nights, from Monday until Sunday at the Club Mykonos resort.
  13. The Accommodation prize excludes transport from and to the venue, as well as meals.
  14. Neither Tsogo Sun Casino Management Company (PTY) Limited, its subsidiaries and affiliated companies, their Directors, Officers, employees or agents shall be liable for any loss, damage, injury or death suffered by the prize winner or any of his/her invitees, as a result of the prize winner having taken up the prize. The prize winner hereby indemnifies and holds harmless the Tsogo Sun Casino Management Company for any such loss, damage, injury or death.
  15. The La Vita Spa Voucher is subject to availability and the winner will need to contact La Vita Spa at 022 7077174 for a booking. The La Vita Spa vouchers are valid from 11 December 2026 until 13 April 2027.
  16. Any person transgressing the rules of this campaign will be disqualified.
  17. Every participant in the campaign shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
  18. The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause or part thereof will be severed, and the remaining clauses shall remain in force.
  19. In the event of technical failure or damage to the device used for this campaign offer, irrespective of the cause for the technical failure or damage, another suitable device or method will be used, at the sole discretion of management and the Western Cape Gambling and Racing Board will be notified of any such changes.
  20. Copies of these rules are available at the Tsogo Rewards Desk upon request.
  21. Any complaints and/or disputes can be lodged with the Western Cape Gambling and Racing Board.